Explore an unparalleled investment opportunity with the acquisition of two complementary businesses under one strategic umbrella: No Surprises. This offering combines the strengths of a leading property management firm and a top-tier HOA management company, providing a robust and synergistic enterprise with an impressive near-60% Cash Flow Margin.

The property management firm excels in managing rental properties with a commitment to transparency, honesty, and exceptional customer service. This business thrives on its stellar reputation, boasting a remarkable 95-100% repeat business rate, with rental clients only leaving when they sell their properties. Established in 2011 with a single property, the firm now manages 77 rental properties for 50 clients, including single-family homes, condos, and duplexes. Tenants are assured of 24/7 emergency maintenance support, while property owners benefit from comprehensive management services that protect their investments. The firm's multifaceted approach includes competitive market analysis, extensive property marketing, thorough tenant screening, and coordination of necessary services such as landscaping and repairs. Both property owners and tenants have access to convenient online portals, all for a management fee of 10% of the monthly rental income.

The HOA management company has expanded from managing one HOA in 2011 to overseeing 24 HOAs, ranging from small communities to large residential complexes. Their success hinges on responsive communication and strong relationships with board members, ensuring satisfaction and retention across their client base. The HOA management company provides a suite of essential services to associations, including financial management, regular property audits, resident communication, rapid response to inquiries, monthly board meetings, CC&R enforcement, and maintenance services such as landscaping and snow removal. This business has demonstrated significant revenue growth, with a 12% increase from 2021 to 2023 and a 51% surge in Cash Flow over the same period, reflecting its operational excellence and market resilience.

The current owner, preparing for retirement, has scaled back on new business opportunities, presenting a prime chance for expansion. Hiring a project manager and extending services to new regions could significantly enhance market reach. Engaging with private equity firms owning rental properties represents another potential growth avenue. The owner, alongside his spouse, manages all operations with the help of a 1099 CPA and an office manager, emphasizing personalized service and meticulous attention to detail.

The property management business requires a real estate license, while the HOA management company does not. Don't miss this exceptional chance to acquire two thriving businesses for the price of one. This unique offer is poised to deliver substantial returns and sustained growth in a well-established, high-margin industry.

Total Sales: $318,212

Cash Flow: $191,564

FFE: Included in Asking Price (an estimate only)

FFE Included: Yes

Inventory: N/A

Inventory Included: No

Year Established: 2011

Employees: 2 Full Time, Vendors used for work on the properties

Type of Location: Salt Lake City, UT

Reason For Sale:

RETIREMENT

Training & Support:

Seller will be available to train and assist the new owner as needed.

Owner Qualifications:

Investing in this dual-business opportunity offers several compelling advantages. Firstly, the synergistic nature of the property management and HOA management firms ensures a diversified revenue stream, reducing risk and enhancing financial stability. The impressive near-60% Cash Flow Margin highlights the profitability and operational efficiency of these businesses. With established operations, a solid client base, and a stellar reputation for customer satisfaction, this investment promises immediate income and a robust foundation for future growth.

Secondly, the businesses boast an exceptional track record of client retention and satisfaction. The property management firm has achieved a remarkable 95-100% repeat business rate, with clients only leaving when they sell their properties, while the HOA management company has retained nearly all its clients over 13 years. This loyalty is a testament to the businesses' commitment to transparency, reliability, and superior service. Such high client retention rates reduce the need for constant new client acquisition efforts, lowering marketing costs and enhancing profitability.

Lastly, the potential for growth and expansion is significant. The current owner has turned away new business opportunities in preparation for retirement, indicating untapped market potential. Hiring a project manager to handle new referrals and expanding services to new regions can dramatically increase the client base and revenue. Additionally, the businesses' resilience to economic challenges, such as COVID-19, inflation, and unemployment, underscores their stability and adaptability. This makes them a secure and promising investment for any savvy entrepreneur looking to enter or expand within the property management and HOA management sectors.

Potential Growth:

The potential for growth and expansion in these businesses is substantial. The current owner has already demonstrated a strong foundation with a diversified portfolio of rental properties and homeowner associations, yet there is still significant untapped market potential. By hiring a project manager, the businesses can efficiently manage new referrals and broaden their reach without overburdening the existing team. Expanding services to new regions, such as targeting underserved markets or extending into nearby counties, can open up a larger client base and significantly boost revenue. Moreover, engaging with private equity firms that own rental properties offers another avenue for rapid growth and increased market presence.

Additionally, the businesses have proven their resilience and adaptability in the face of economic challenges. Their ability to maintain and even grow revenue during periods of economic downturn, such as the COVID-19 pandemic, inflationary pressures, and rising unemployment, underscores their robustness and operational excellence. This stability provides a solid platform for scaling operations and capitalizing on emerging market opportunities. The existing high client retention rates and strong reputation further enhance the potential for organic growth through word-of-mouth referrals and positive reviews, ensuring sustained long-term success and profitability.